Check-Out Coordinator
- Requisition ID
- 2026-7244
- # of Openings
- 1
- Category (Portal Searching)
- Administrative Support
JOIN OUR TEAM
Position: Check-Out Coordinator
Setting: Outpatient private practice
Specialty: Orthopedics, Sports Medicine
Location: Kimball, TN (30 min from Chattanooga)
Company Story
Why You’ll Love Working Here
Imagine walking into a clinic where your expertise is valued, your ideas matter, and your growth is a priority. At Southern Rehab Physical Therapy, you’ll join a team that combines cutting-edge care with a warm, community-focused environment. This isn’t just another clinic; it’s a place where you can build a career you’re proud of.
What Makes Us Different
- Rooted in the Community: Serving patients for over 20 years, we’ve built a reputation for trust and excellence.
- Space for Creativity: Our spacious facility is designed to give you room to innovate and deliver care that goes beyond the ordinary.
- Collaborative Culture: Work alongside experienced clinicians who share your passion for helping patients thrive.
- Professional Development: Opportunities for mentorship, specialty certifications, and leadership roles.
Job Overview & Work Site
Check-Out Coordinator Job Duties:
- Checking out patients
- Confirm next appt(s), print and provide them schedule
- Take patient payments in EMR for current date of service
- Collect any previous balances in Inbox Health system
- Collection tasks
- Communication with Business Manager regarding patient balances and updates
- Updating current patients’ checkout ticket to reflect their balance and contacting discharged patients to obtain payment on account (as needed).
- Create, document appropriately, and discuss payment plans in Inbox Health system
- Educate and assist patients with contacting MBC regarding billing questions
- Completing school/work excuses for patients
- Monitor tasks throughout the day for communication between PT, Office Manager, and Front Office staff
- Calling patients to schedule followup visits after authorization has been received
All Front Office Staff Job Duties:
- Answering phones, document calls, cancellations, no shows etc
- Accepting and scheduling new referrals via phone
- Monitoring and calling patient no shows within 10 min of appt time with appropriate documentation
- Scan/fax documents per therapist request
- Opening or Closing duties depending on work schedule
- Monitor front office “tasks” and make follow up calls as advised by office manager
Benefits
Benefits for Full-Time Employees include:
Loan assistance program
Medical/Dental/Vision insurance
401K with 50% employer match up to 6% per check
Paid holidays
Paid time off
Full-time benefit options start at 30 hours per week
Company-paid employee life insurance
Voluntary life insurance options
Short and long-term disability options
Employee assistance program (including mental health services)
Benefits for Part-Time Employees include:
Paid time off
Holiday pay
401K with 50% employer match up to 6% per check
License & Experience
Requirements:
- Organized, Punctual, Dependable
- Able to effectively communicate with front office staff, therapists, and patients
- Team-oriented (able and motivated to work with office staff, therapists etc)
- Ability to multi-task with accuracy and efficiency
Schedule:
- Our therapists treat patients from 7:30 am to 6:00 pm Monday-Thursday and 7:30 am to 5:00 pm on Fridays. A front office staff member must always be present to maintain the schedule, accept payments, and answer phone calls. We strive to ensure a fair work schedule for all front office staff members while maintaining adequate coverage.
- This position is 5 days a week (40 hours).. Each full day has a 1 hour unpaid
Professional Development
Options
Software Powered by iCIMS
www.icims.com